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Order Management Solution

iSMARTS/axis Order management solution provides features to enable multichannel brands, high growth eCommerce and wholesalers to speed up the order processing & fulfilment functions and gain real-time visibility into each order status right from when it is received to the time customer receives it.

Real-Time Orders Tracking

The solution provides easy-to-use interface to gain full visibility of product stock across multiple channels and warehouses to efficient fulfilment along with end to end visibility and tracking for efficient order management.

Collaborative Workflows

The solution provides configurable workflow features to support collaborative functions at various department and organization levels to complete order fulfilment cycle from order placement to payments clearance.

Ease of Integration

The solution provides features to integrate seamlessly with to planning, distribution & receivables systems to ensure intelligent inputs for streamlined supply chain and inventory operations for efficient order fulfilments.

Easy tracking and visibility

The solution supports centralized Omni channel management of all orders to improve order-to-cash fulfilment, decision making and customer satisfaction. The solution also provides analytics for performance tracking for better decision making.

Target Industries

Banking & Finance, FMCG, Airlines, Telecommunications, Healthcare, Logistics & Supply Chain, Oil & Gas, Electronics & Hi-Tech, Manufacturing & Distribution, Insurance, Transport, Travel & Tourism and Infrastructure etc.

Target Segments

Banks, Financial Institutions, MNCs, SMEs, Public Sector, Corporate Sector, Services & Utilities, Government Sector etc. 

Deployment Options

Public Cloud, Private Cloud, Hybrid Cloud, On-premise Deployment Options. Term License, White-label and Solution as a Service License / Subscription Models.

Technology Support

Standard Operating Systems, Standard Web Browsers, J2EE Application Servers, Standard Relational Databases, Enterprise Middleware.